Co-organizing and attending workshop on organizing and strategizing in extreme environments at HEC Montreal

Markus, Mattias, Thomas, Martin and Elmar participates in the workshop co-arranged by TripleED, GePS and Ceros. Extremely interesting line-up in terms of researched contexts and theoretical elaborations. See program here: 201401009_Progam_WorkshopExtremeContexts and description below.

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Description: In a global world characterized by uncertainty and ambiguity, managers, workers and stakeholders have to deal with extreme situations « where risks of severe physical, psychological or material consequences (e.g., physical harm, devastation or destruction) to organizational members or their constituents exist » (Hannah et al., 2009). These situations impacts major loss or damage, directly (material, people) or indirectly (human health, economic situation, etc). Examples are major political or financial collapses, disasters, catastrophic environmental accidents, risk-taking events, expedition and rescue work, emergency situations and so on. As these contexts are outside the norms, practitioners have to perform their tasks according to a high level of stress, imagination and performance. Therefore, these contexts are of great relevance for better understand how they are strategizing and organizing in their day-to-day activities and practices. Ironically, practice researchers have until now pay scant attention to these contexts as they continue to look at conventional corporate and organizational settings.

The workshop will gather researchers interested in studying strategizing and organizing practices and activities happening in extreme contexts. Three types of contexts will be looked at: disruptive, risky or emergency. Disruptive contexts refer to environments in which individuals and groups have to deal with unexpected crises, accidents or unforeseen events that are outside the scope of their “normal” activity, such as (e.g. war, natural disasters, acts of terrorism, cyber attacks, nuclear accidents, or humanitarian situations). Risky contexts has to see with environments characterized by a high-level of uncertainty and potential danger that might can threaten the personal safety or have huge material, physical or psychological consequences for organization members who are performing their tasks in these contexts, (e.g. polar- and mountaineering expeditions, military operations, spatial explorations, oil exploitation in Artic or other high-risk management situations).  By emergency contexts, we particularly refer to professional organizations that are daily engaged in managing emergency situations and where the risk concerns mainly the “client” or are part of their “normal” routine tasks (e.g. hospitals, police, firemen and so on). The workshop will be devoted to share theoretical and methodological expertise and related to the challenges and opportunities of researching in extreme contexts through a practice lens.

The workshop will be organized around plenary and parallel sessions related to each context. Plenary session will be devoted to presentation by researchers having already published some work related to these contexts.  In parallel sessions, researchers will share their project, researches and work in progress together.

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Markus to participate as a panelist at the “Sustainable Summits” conference in Golden, Colorado

SustainableSummitsThe American Alpine Club is hosting a summit of land managers, climbers, planners and scientists representing the world’s mountainous regions. The conference focus is to shape and share environmentally sustainable solutions in mountain areas along with developing global partnerships. Sustainable Summits builds on the successful July 2010 AAC-hosted conference “Exit Strategies: Managing Human Waste in the Wild.”

In addition to the environmental focus there is a also a day on “the Everest knot”, where Markus will participate as a panelist. The panel´s focus is social and economic issues which have emerged at the forefront of mountain areas. What needs to be changed and does the Everest region provide a working example?

Here is a live stream of the event:

 

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Markus & Martin to present two papers at the EGOS conference

Skärmavbild 2014-07-03 kl. 15.05.31

At this year´s EGOS conference in Rotterdam Markus and Martin is presenting two papers relating to decision making and organising in extreme environments, per the abstracts below. So far the EGOS conference is great with excellent convening!

Svensson, M, & Hällgren, M. (2014) “Listen! On audio-based sensemaking in emergency call taking practice. EGOS, Rotterdam, Netherlands.

ABSTRACT: Emergency call taking is a high-stake situation where errorless decisions must be made under ambiguous, emotionally volatile and time-critical conditions. The primary mean for communication, the telephone, restricts call takers to a single modality—their hearing—making information gathering difficult.  Through an in- situ study, using interviews, observations and archival records, we develop understanding of call takers every day decision practices. Emergency call takers emphasize the role of sociomaterial cues, such as background sounds of the context and emotional cues, referring to the state of the caller, when making sense of emergency calls. More specifically, they engage in matching and mismatching of non-verbal cues, facets that constitute building blocks for decoupled and coupled sensemaking processes. Theoretical and practical implications of such single modal sensemaking are further discussed.

Hällgren, M. (2014) “The dangers of temporary organizing: The (dis-)organizing features of timespace”. EGOS, Rotterdam, Netherlands.

ABSTRACT: n/a

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Thomas and Virginia presented two papers at the PROS symposium

At the highly selective organisation studies PROS symposium Virginia and Thomas presented two papers, per the abstracts below. The papers were well received and the symposium as such very interesting.

Rosales, V. (2014) “The Interplay between Roles and Routines”. Sixth International Symposium on Process Organization Studies, Rhodes, GreeceThe Interplay between Roles and Routines

ABSTRACT: Organizational routines, traditionally considered inertial components of organizations, have started to be viewed as less rigid systems due to the acknowledgment of human behavior. However, the influence of roles, in the maintenance and/or change of routines, has been largely overlooked. This study aims at exploring the interplay between actors enacting individual roles while performing organizational routines. A new perspective to routines, based on sociological role theories and the concept of role as dynamic system, is introduced. The study is operationalized through a longitudinal case study in an Emergency Department where strong professional roles and strict organizational routines are in place. Interviews and observations serve as sources of evidence to understand the phenomena. The results show that individuals uphold routines through role adaptation and role switching, making a contribution to the understanding of stability and change in organizational routines.

Biedenbach, T. & Hällgren, M. (2014) “Changing the rules of the game: The interplay between routines and capabilities on an Everest expedition”. Sixth International Symposium on Process Organization Studies, Rhodes, Greece

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Markus presented paper on K2 in 2008, at coopetition workshop

K2_2006bAt the same workshop as Virginia, Markus presented a paper co-authored with Marcus Lindahl and Alf Rehn, titled “Coopetition Extremis: On Decision-Making and Subconscious Followership”. The paper was another attempt to explain the behaviour and events that unfolded on K2 in 2008 where 11 climbers were killed. One of the ideas is that it emerged a “spectral leader” that urged people to continue by the feeling of “everyone else is continuing, why should not I?”. The paper will be re-worked for future publications so keep your eyes out.

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Virginia´s first conference paper presented!

ConferencesHRLast week Virginia Rosales Orquera passed a great milestone in the career of a doctoral student, she presented a conference paper during the 6th coopetition workshop in Umeå! The paper titled “TURF WARS: Understanding Internal Coopetition in the Emergency Department” and was co-authored by Mattias Jacobsson and Markus Hällgren. The paper was well received, and dealt with the simultaneous existence of competition and cooperation at an emergency department. While scary to an observer that at some point might become a patient, the practice was in abundance on a daily basis. One of the findings include four different practices that could happen at any point, between different people, and how these practices manifested themselves. Next step is to transform the conference paper to a journal paper.

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Everest season cancelled, and some implications thereof

By now most have heard the remarkable news that the Everest season have been cancelled from the South side (Nepal). Having spent last season up there (at least for a month of it) I can truly say that the decision is remarkable and quite surprising. The decision will influence a whole lot of people and than I am not mainly considering the western climbers, but rather entire communities in Nepal that is indirectly dependent on the climbers. While the climbers hopefully find other neighboring peaks many of them are likely to have trouble obtaining permits or support, and will go home. If they chose to go home indirect stakeholders such as the lodges, café´s, porters, yak owners, helicopter providers etc will see a significant decrease in their business.

Another remarkable thing about cancelling operations is the reference to the unsafe conditions in the Icefall. “Without repairs by the Icefall doctors, who will not be able to resume their work this season. We [IMG – one of the major expedition organisers] have explored every option and can find no way to safely continue the expedition.”. This stresses and implores at least two things. 1) The operations by the Icefall doctors are absolutely essential to the Everest business. 2) Why would not Westerners be able to pick up at least some of the slack and continue to re-fix the route through the Icefall. The first point is evidently not a big surprise. Point 2 stresses the first even further, there is not enough Westerners to guide all the clients during a season. Also stressed by point 2, the work in the Icefall, assuming that the issue is limited to that (which it do not seem to be) is that the work is too risky for the expedition organizers themselves. This is not to say I understand the rationale, the work is indeed very dangerous and I would not consider doing myself so there should be absolutely no shadow on the organisers. Still, the Icefall doctors are supposed to take the risk, with quite limited financial and equipment reimbursements and training.

As indicated, there is more to the situation than what can be read in some accounts. Other accounts provide a picture of very turbulent times where a small contingent of Sherpas are forcing other Sherpas that wants to continue the season to seed their ambitions. Following last year´s brawl between Sherpas and Uhli Steck, Simone Moro,  Jonathan Griffith such news are not very nice.

 

 

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Markus to present TripleED research at “Passion for Projects” in Helsingborg

web2015-01The other week Markus was presenting some TripleED research at the annual PMI (Project Management Institute) conference. While there was several tracks approximately 200 took the opportunity to listen to what might make temporary organisations one of the most dangerous ways to organise.

Other interesting presentations included Mr Ricardo Vargas, who is the Director of Sustainable Project Management Group SPMPG. Mr Vargas spook about the United Nations office for project services’ approach to project management. The presentation was truly interesting in that they are accomplishing projects in some of the absolutely most horrendous settings there is, fraught with sickness, and torn apart by war.

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